Malaysia Airlines

If you purchase your e-ticket via myIDtravel and your e-ticket number begins with 232 (Malaysia Airlines' ticket stock), no listing is required because you are automatically listed upon ticket issuance. If your e-ticket number does not begin with 232, you must create a meal listing at the nearest MH office or via MH call centre by calling 1300 88 3000 (within Malaysia) and +603-7843 3000 (outside Malaysia) look for local contacts in your country on the MH website.

First get on https://www.malaysiaairlines.com/my/en/home.html select my booking enter your Booking Reference: [6-digit alphanumeric] and your last name from your eticket you should see your ticket number and name. To create listing, call the MH Global Contact Centre. scroll up, previously mentioned for e-ticket number does not begin with 232. The call centre agent will ask for you name and phone number in case the call is disconnected. The call centre may be someone working from home in the Phillippines. give the call centre agent your Booking Reference: [6-digit alphanumeric] and tell them it is subload listing, the agent may not understand. ask the agent to add the flight to the booking as it is an open ticket. say: "may i please trouble you to try to add MH[flight no.] - date of travel to this booking? the booking class should match the fare class of my ticket as staff or zone ticket.".

Just ask them to match the booking class to the fare class. the call centre agent will be able to add the flight to your Booking Reference , when the call centre agent tell you that he/she is able to add the flight, start retriving your booking on MH website again.

You should be able to see the flights. (I would print this or send email) now offer let the poor guy go as you have tortured him/her enough with this mind blowing process that he/she has never encountered...

But you stream lined the process who has never done a subload listing ever, and it is not in their manual. be very nice and most importantly patient.

If the call centre agent says they will have to call you back when the process is completed, decline and say "to save you time and evergy, I do not think you need to call me back unless there is a serious problem or if there is a problem." 4.5 hours later I received an email with my new Booking Reference, I printed another copy.

If you do not receive an email, try to retrieve your booking on the mh website again with your Booking Reference from your ticket and see if it is still there. if not, then you may have to call again.